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Apply for Water/Sewer Service

GWA CUSTOMER’S GUIDE TO WATER, SEWER And Agriculture APPLICATIONS

GWA Customer’s Guide to Water, Sewer And Agriculture Applications (Download pdf_icon)

Agricultural Water Use on Guam 2015-2016

WATER/SEWER SERVICE APPLICATION

These forms are available for download as pdfs:

Customer Information pdf_icon | Residential Accounts pdf_icon | Commercial Accounts pdf_icon

WATER METER INSTALLATION

1. When to Apply: An application may be made at any time during the construction process but should be made before the contractor begins construction within the government right-of-way.

2. Where to Apply: Applications are initially received at the Customer Service Department. The following information is required to make a complete application:

  • Application Form (Information Sheet) pdf_icon
  • Certificate of Title (or Deed of Gift)
  • Building Permit
  • Map to the service location
  • Authorization to Sign (If the applicant is not the property owner, an authorization from the owner is required.)

3. The Customer Service Department will assign an account and a work order number and then walk the customer to the Permits and Inspections Section.

4. Permits and Inspection personnel will verify the completeness of documentation and also assist the customer to fill out an additional form – “A Permit to Tap to the GWA system.”

The Permit to Tap is required before any connection to the GWA system. By completing it at this stage of the process it will save a visit later and is highly recommended.

YOUR APPLICATION IS COMPLETE!

5. GWA will conduct periodic inspections throughout construction to ensure compliance with the Building Permit. Our focus will be on facilities that will be inherited by GWA at the completion of construction. GWA will not accept these facilities without having the opportunity to inspect during construction.

6. The applicant or applicant’s contractor is responsible for informing GWA at least 48 hours in advance of the scheduled dates for trenching, meter installation, and tapping.

7. After approval of the installation, Permits and Inspection personnel will prepare a Job Cost Sheet for the applicant. The Job Cost Sheet for the applicant. The Job Cost Sheet delineates the charges associated with the installation of the meter and the meter cost. These rates have been approved by the Public Utilities Commission.

8. The applicant then makes payment at the Customer Service Department. After receipt of payment, a Service Order is forwarded to Meter Services. Meters are typically installed within 3-5 working days of issuance of the Service Order.

WASTEWATER SERVICE CONNECTION

Note: The initial steps fpr a wastewater application are the same as for a water meter application. These steps do not have to be repeated if applying for water and wastewater connections.
1. When to Apply: An application may be made at any time during the construction process but should be made before the contractor begins construction within the government right-of-way.

2. Where to Apply: Applications are initially received at the Customer Service Department. The following information is required to make a complete application:

  • Application Form (Information Sheet)   Customer Information pdf_icon
  • Certificate of Title (or Deed of Gift)
  • Building Permit
  • Map of the service location
  • Authorization to Sign (If the applicant is not the property owner, an authorization from the owner is required.)

3. The Customer Service Department will assign an account and a work order number and then walk the customer to the Permits and Inspections Section.

4. Permits and Inspection Personnel will verify the completeness of documentation and also assist the customer to fill out the additional for, – A Wastewater Connection Permit.

The Connection Permit is required before any connection to the GWA system. By completing it at this stage of the process it will save a visit later and is highly recommended.

YOUR APPLICATION IS COMPLETE!

5. GWA will conduct periodic inspections throughout construction to ensure compliance with the Building Permit. Our focus will be on facilities that will be inherited by GWA at the completion of construction. GWA will not accept these facilities without having the opportunity to inspect during construction.

6. The applicant or applicant’s contractor is responsible for informing GWA at least 48 hours in advance of the scheduled dates for trenching and connection to existing mains.

7. After approval of the installation, Permits and Inspection personnel will prepare a Job Cost Sheet for the applicant. The Job Cost Sheet for the applicant. The Job Cost Sheet delineates the charges associated with the installation of the meter and the meter cost. These rates have been approved by the Public Utilities Commission.

8. After the installation has been inspected and approved, the applicant will be advised by the Inspector to make payment per the Job Cost Sheet at Customer Service.

For additional information or suggestions regarding this information, contact the Permits, Inspection and Enforcement Division at 300-6058.

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