UPPER TUMON CUSTOMER SERVICE CENTER AND DRIVE-THROUGH CLOSED FOR DEEP CLEANING

On November 20, 2020, the Upper Tumon Customer Service Lobby and the Drive Through will be closed to allow for cleaning and disinfecting after a Guam Waterworks Authority employee tested positive for COVID-19.

Internal contract tracing efforts determined the employee last reported for duty on Monday, Nov 16. The positive employee remains in isolation and the close contact co-workers are in voluntary quarantine pending DPHSS guidance. No customers visiting the Upper Tumon location are considered close contacts of the individual.

GWA and GPA customer services at the Fadian lobby and drive through and Julale Center lobby remain open. Customers are reminded that facemasks must be worn and that proper social distancing must be observed while visiting these locations. If you are feeling ill, you are advised to stay home.

Our Customer Service team can be reached. Monday-Friday from 7AM-6:30PM at 647-7800 or customers@guamwaterworks.org. Online payments can be made at paygwa.com.

We thank you for your patience and understanding.