Guam Waterworks Authority (GWA) is committed to a policy of nondiscrimination in the conduct of its business, to the delivery of equitable and accessible services, and to ensuring full compliance with federal and state nondiscrimination laws in all programs, services, and activities.
GWA does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, marital status, religion, political beliefs or medical conditions.
GWA will provide auxiliary aids and services to individuals with disabilities, and language services to individuals whose first language is not English, when needed to ensure equal opportunity and meaningful access to GWA’s programs, services and activities. Examples of aids and services include, but are not limited to, qualified sign language interpreters, written information in other formats, foreign language interpreters, and information translated into other languages. GWA will provide aids and services in a timely manner and free of charge.
If you need these services, or believe that Guam Waterworks Authority has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, marital status, religion, political beliefs or medical conditions, you can speak with the GWA Utility Services Administrator: Lisa San Agustin, (671) 300-6000, esanagustin@guamwaterworks.org or, you can file a grievance by emailing gwalegal@guamwaterworks.org or calling (671) 300-6038.